Job Details
Qualifications
- Communication skills
- Computer skills
- Customer service
- High school diploma or GED
- Management
- Microsoft Office
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
Job Description
Job Purpose
We are seeking a friendly, professional, and organized individual to join our team as an entry-level Accounting and Administrative Assistant. This individual will serve as the first point of contact for our organization, welcoming visitors, handling phone calls, and performing various accounting and administrative tasks. The ideal candidate will possess excellent communication skills, exceptional customer service abilities, proficient computer skills, and the ability to multitask effectively.
Essential duties & Success Outcomes
1. Answer and direct incoming phone calls, take messages and provide accurate information as needed.
2. Act as the primary contact for all incoming company inquiries, general info, customer inquiries and all other general correspondences via phone, email, or website.
3. Greet and welcome visitors in a warm and friendly manner, ensuring they feel comfortable and valued, while ensuring company safety protocols are maintained.
4. Keep updated records and databases of visitors, clients, and contacts, ensuring accuracy and confidentiality.
5. Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate departments or individuals.
6. Maintain confidentiality of sensitive information and handle inquiries or requests with professionalism and discretion.
7. Enter all customer complaints into the quality control database.
8. Maintains and updates filing system both physical and electronic. Retrieves information from files when needed.
9. Drafts written responses or replies by phone or e-mail when necessary. Responds to regularly occurring requests for information.
10. Orders company uniform apparel and employee lunches as needed.
11. Assist with basic bookkeeping tasks such as data entry of transactions.
12. Make copies of checks that come in mail, save copies for back up when posting to customer accounts. Forward original checks to be deposited into our bank.
13. Print bank reports to see what monies came in, research vendor portal to get payment information and post payment to customer accounts. Scan all customer check stubs and payment documentation.
14. Back-up accounting staff as needed.
15. Assists all members of management and other co-workers with any administrative support or special projects as needed.
16. Collaborate with colleagues to contribute to a positive and supportive work environment.
17. Perform other duties as assigned by supervisors or management.
Skills, Qualifications & Experience
1.High school diploma or equivalent; additional certification or training in office administration is a plus.
2. Excellent verbal and written communication skills, with a professional and friendly phone manner.
3. Strong interpersonal skills, with the ability to interact positively with visitors, clients, and employees at all levels.
4. Exceptional customer service skills, demonstrating patience, attentiveness, and problem-solving abilities.
5. Proficient computer skills, including experience with MS Office Suite and the ability to quickly learn new software applications.
6. Knowledge of basic office equipment, such as printers, scanners, and telephone systems.
If you are a self-motivated individual with a positive attitude and enjoy providing exceptional service, we invite you to apply for the position of Accounting and Administrative Assistant. Join our team and contribute to creating a welcoming and efficient environment for our organization and visitors.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
To keep our employees as safe as possible, we are following COVID guidelines, such as six foot social distancing, frequent employee hand washing and sanitation of our facility. All customers are required to wear a mask.
Work Location: In person