Job Details
Qualifications
- Computer skills
- Customer service
- High school diploma or GED
- Organizational skills
- Research
- Word processing
Job Description
Equivalent Experience
Currently seeking Customer Service Reps to join the team at a growing health care company!
Job Description:
Responsible for providing superior customer service while independently completing Premium Billing functions, including analyzing, researching, and problem-solving.
Responsible for completing daily outbound calls as assigned.
Receives inbound calls from customers, both internal and external and provides superior customer service for routine phone calls that is consistent with company values and quality standards.
Resolves customer issues on the initial call or provides timely follow-up when additional research is required.
Skills & Qualifications:
High School Diploma or GED completed
One year of customer service experience .
Intermediate computer skills in spreadsheets and word processing software
Strong organizational skills, attention to detail, and ability to resolve conflicts.
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.