Job Details
Qualifications
- Communication skills
- Computer skills
- Customer service
- Google Suite
- High school diploma or GED
- Microsoft Excel
Benefits
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Work from home
Job Description
Opiniion is a customer satisfaction tool that helps clients measure and manage their customer experience via customer feedback, review generation, and surveys. Our platform has helped thousands of organizations improve their customer experience and increase their online ratings, improving customer satisfaction.
Opiniion’s rapid growth provides an exciting career path and professional development opportunities!
We are looking for an entry-level Billing Specialist to play a critical role in managing B2B invoices, collecting payment from our customers, data entry, and some accounting. Our Billing Specialist will represent Opiniion with a high level of professionalism which positively impacts our customers.
Job Responsibilities:
- Work with customers to resolve outstanding balances
- Data entry
- Create and send invoices for current and new accounts
- Call existing clients to collect past-due payments and credit card details
- Update account and billing information
- Ensure the end of billing on canceled accounts
- General customer service (answer calls and emails professionally, and provide the help they need)
- Collaborate with fellow employees to successfully find solutions to department needs
Requirements:
- Excellent written and verbal communication skills
- Basic understanding and ability to process simple math on a daily basis
- Basic understanding of Microsoft Office or Google Suite (Excel, Sheets, Doc, etc.)
- Self-motivated and goal-oriented
- Adaptable and can respond positively to change
- Basic computer and typing skills
This is a rewarding job that allows a great deal of autonomy and freedom. Workloads can vary from light to heavy, and time management is critical. We value members of our team who own their area and improve upon it.
Opiniion has an awesome culture and we maintain a positive work/life mentality. Results matter more than busy work. Some of our highlights include:
- Ping Pong
- Monthly Team Activities
- Fun Working Environment
- Stocked Break Room
- Generous Paid Time Off
- Health, Dental, and Vision
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Physical setting:
- Office
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Lindon, UT 84042: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Accounts Receivable: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person