Job Details
Qualifications
- Phone etiquette
Benefits
- Dental insurance
- Health insurance
- Vision insurance
Job Description
PURPOSE AND DESCRIPTION:
Provide coordination and execution of accounts receivable activities for the Customer Service Group.
Primary purpose is to provide timely and accurate information and analysis to ensure Customer Service financial performance objectives including A/R days are achieved.
Provide additional support of various collection activities under direction of the Customer Service Collection Manager and Supervisor.
ESSENTIAL FUNCTIONS:
-Collect past due invoice amounts for designated Customer Service departments
- Follow up in a timely manner with each past due account
- Resolve sensitive customer collection activities with management
- Assist with portal invoicing and advanced shipping notices as required
- Assist management with analysis of data for collection activities
- Special Projects as required.
- Positive interaction w/customers to best meet practical and emotional needs.
- Ability to follow call structure
- High degree of customer sensitivity
- Effective at receiving/giving critical information
- Courteous and professional phone demeanor
- Responsive to call-back requirements
- Reliable, consistent attendance required.
Job Types: Full-time, Contract
Pay: $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person