Job Details
Qualifications
- Assembly
- DNS
- High school diploma or GED
- Phone etiquette
- Technical support
- Windows
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Referral program
Job Description
IT Support - Basic Level (Internal Support)
We are seeking an IT Support technician to join our internal IT support team. This position will provide front-line technical support for internal end-users, assist with managing and maintaining our IT infrastructure, and perform computer assembly/disassembly tasks. The ideal candidate will have experience working with Microsoft technologies, strong communication skills, and the ability to troubleshoot and resolve technical issues.
Responsibilities:
- Provide front-line technical support for internal end-users on Windows-based desktops, laptops, and mobile devices.
- Install, configure, and maintain hardware and software applications, including Microsoft Office Suite and other productivity tools.
- Perform computer assembly and disassembly tasks, including hardware upgrades and replacements.
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
- Assist with the administration and maintenance of our Active Directory, Exchange, and other Microsoft-based systems.
- Provide technical support for Office 365, including email and collaboration tools.
- Troubleshoot and resolve printer and other peripheral device issues.
Requirements:
- High school diploma.
- 0-2 years of experience in a technical support role.
- Knowledge of Microsoft Windows operating systems and Office Suite.
- Basic understanding of network concepts such as TCP/IP, DNS, and DHCP.
- Experience with computer assembly/disassembly tasks.
- Has a good command of the English language.
- Possess good phone etiquette and can communicate well with others.
- Follows direction well.
- Must have a valid driver’s license.
- Ability to work on call.
- Regular in-person attendance required.
- Must pass pre-employment and random drug tests.
- Not been convicted of a felony in the past 5 years.
\*\*Benefits\*\*
Sales Data Inc offers a full benefit package that includes:
- Paid vacation, PTO and holidays
- Health, Dental, Vision and Life Insurance
- 401K Retirement Plan
- and much more!
If you meet these qualifications and are passionate about technology and helping internal end-users, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $36,000.00 - $42,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Experience level:
- Under 1 year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Hutchinson, KS 67501: Reliably commute or planning to relocate before starting work (Required)
Experience:
- IT: 1 year (Preferred)
Work Location: In person