Job Details
Qualifications
- Communication skills
- Customer service
- High school diploma or GED
- Organizational skills
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Description
$1000 SIGN-ON BONUS
Newly hired eligible employees must be actively employed and in good standing for a minimum of 180 days to receive the full $1000 Sign-On Bonus ($500 after 90 days of employment and another $500 after 180 days of employment).
For additional details, please contact our Human Resources Department.
Customer Support Specialist Position Summary:
Responsible for providing support and service to online customers. Ensures we wow every Ecommerce customer in every interaction. Manages online orders and provides a fantastic customer experience that leaves a lasting impression, encouraging customers to revisit and shop our websites for all of their home furnishing needs.
Requirements:
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Experience in customer service, sales, or other related fields.
- Excellent organizational skills, attention to detail, and able to handle deadline pressures.
- Ability to learn and work with various office software and systems.
- Flexible and adaptable to changes in processes and procedures.
- Ability to use good judgment in making decisions which have significant impact on the Company’s credibility, operations, and services.
- Ability to organize and prioritize tasks and responsibilities.
- Ability to work in a team environment.
We promote a drug-free workplace, and drug screening is part of the employment process.
JOIN OUR GROWING COMPANY! C.S. Wo & Sons, LLC., dba HomeWorld, Ashley Hawaii, Red Knot, and SlumberWorld, a local family-owned company doing business in Hawaii for over 100 years, has a great opportunity for a Full-Time Client Support Specialist at our Beretania St. location.
Visit us at www.cswo.com/careers to apply today.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- In-person
Experience:
- Customer service: 1 year (Required)
Work Location: In person