Job Details
Qualifications
- Communication skills
- Event planning
- Hospitality
- Marketing
- Microsoft Office
Benefits
- Health insurance
Job Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Community Management
Special event planning for meetings and events occurring at the property for clients and tenants directly - can be large-scale
Curates unique and worthwhile activations in public and private event space in conjunction with onsite retailers at times
Coordinates property synergy between office tenants, retailers, and dining establishments
Create property programming with the goal of creating a property-wide sense of inclusion and community
Assists property management team in creating welcome collateral and events for new tenants
Responds to in-person, phone and email requests from tenants and assists in providing guidance and information to tenants in a timely manner
Manages onsite fitness center with the aid of fitness vendors or operators
Facilitates fitness instruction, classes, events, supply ordering, etc
Utilizes common areas for pop-ups and activations for tenant engagement activations
Maintains “back-end” of property app, where applicable
Creates internal marketing messaging and collateral for property programming and events
Acts as a building ambassador, including maintaining a welcoming presence in public spaces when requested and during events
Plan robust program within property budget
Negotiate contracts with area vendors for best price, product and service
Works with Experience Management corporate team to grow a local Preferred Vendor list
Engages tenants to participate in building programming
Fosters an up-to-date knowledge for directions to festivals, events, attractions, restaurants, hotels, tours and transportation schedules in the surrounding area, including new trends
Provides detailed reporting of the calls, emails, and requests that have come in and the type of services that has been provided and coordinated to the client and tenants
Writes, edits and sends a monthly email newsletter to tenants who have opted into the service regarding events occurring in the building and around the area, and actively seeks to grow the email list by soliciting subscribers through marketing initiatives
Provides timely and accurate To Be Invoiced (TBI) reports to the JLL Finance department to ensure accurate billing of services to clients
Stays current on knowledge of local events and cultural attractions. Researches information on these events.
Other concierge-related requests, as needed
Other reports, duties, meetings TBD
Events Coordinator
Provides onsite support to clients during conferences and special events
Manages day-to-day operation of conferences and events for up to 200 people including corporate, social and nonprofit events and internal Charles Schwab meetings
Greets clients and guests upon arrival to The Conference Center
Ensures conference rooms and event spaces are clean, stocked and set-up per the Event Order and Conference Center standards
Maintains vendor relationships and ensure vendors follow building policies and meet quality standards
Coordinates room setups, janitorial and security staffing
Assists clients with coordination of catering, AV, equipment rentals, hotels, transportation, and other meeting planning needs, upon request
Supports day-of event support from beginning to end while serving as a gracious host
Ensures events run smoothly, answer questions promptly and professionally, be available to clients throughout events to assist with any needs that arise
Provides post-event follow-up and notes to Private Events and Marketing Manager
Event logistics to properly plan the details and • Anticipates potential event pain points that may arise, and proactively troubleshoots them
Works closely with Private Events and Marketing Manager to execute marketing and social media campaigns
Participates in local area marketing efforts under the direction of the Private Events and Marketing Manager.
SKILLS AND APTITUDES Skills & Experience (Events):
2-3 years’ hospitality-based event planning experience About JLL – • Proficient in MS Office suite and other spreadsheets, experience with CRMs, i.e. TripleSeat, preferable
Effectively prioritize in a fast-paced environment • Excellent verbal and written communication skills to a broad range of clientele with varied needs
Think and act quickly and efficiently when confronted with a client request
Must have excellent attention to detail and organization
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.